Public Involvement
For staff, Associates, patients, carers and members of the public – everyone interested in the work of CLAHRC-NDL.
Frequently Asked Questions
How do people get involved?
1. How can I get involved in CLAHRC-NDL?
Click here to look at the Vacancy Board, an events calendar and for some ideas on what is possible, or to review your skills and next steps.
This answer is addressed to members of the public who may wish to get involved in the work of CLAHRC-NDL. The first and most important thing to start with is to say 'thank you' for your interest.
There are several options to consider here, as set out below.
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If you want to look at what opportunities are available at the moment for you to become involved, see our volunteer vacancy board. Or if you have a vacancy that you would like filling, complete our volunteer vacancy form.
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You can find an events calendar here that lists training events, lectures and meetings that relate to public involvement in health research or that offer a chance to contribute.
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If you want to look at a list of all the different aspects of health research where the public might – in theory – get involved, click here.
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If you want to review your skills as a way to think about what to get involved with next, then click here.
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To see the Code of Conduct for people getting involved in CLAHRC-NDL, click here.
Help needed!
We’d like to include some brief accounts from people who have got involved with CLAHRC-NDL, perhaps through one of the studies.
Please send your story to our PPI Lead, Peter Bates.
2. What do researchers need to do differently in order to involve the public?
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If you were trained in research methods in the traditional way, you may have learnt a lot about statistics, analysing interview transcripts and drawing defensible conclusions, but you may have little experience of involving the public. Here are some resources that may help.
However, successfully involving the public in research also requires important considerations to take place at an organisational level, to ensure involvement is considered at the heart of the decisions we all take. A catalogue of the different points at which the public voice has been embedded into CLAHRC-NDL so far can be found
here.
Mentors needed!
Patients and the public who have been involved in health research for two years or more could act as mentors to newcomers.
CLAHRC-NDL Researchers and Diffusion Fellows could act as mentors.
If you would like to take on a mentoring role for a patient or member of the public who is getting involved in CLAHRC-NDL, contact Peter Bates.
3. How do I find out about community groups and organisations that might have an interest in health and social care research?
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The 'third sector' is a term that is often used to describe non-profit, non-governmental organisations. It contrasts with the first sector, commonly known as the public sector, which is run by national and local government, and the second sector, usually known as the private sector, which is run for profit.
There are a great many third sector organisations, and it is likely that some of them work in a similar area to a CLAHRC study. They may be able to support you in developing research ideas, giving advice on your research study, finding study participants, disseminating the findings or helping with implementation.
Help needed!
If you find new websites that would be helpful to add to this list (especially a website that lists the big national third sector organisations), please contact Peter Bates.
The following links will take you to some places on the internet where you may be able to locate these third sector organisations. RDS South Yorkshire provide a searchable PPI database focused on third sector organisations interested in health research. Sometimes the best way to find what is going on is to search the internet or ask people.
Do bear in mind that things can change very quickly in the third sector, and so some entries may be out of date, and some groups are run from the organiser’s home, so contact arrangements may be designed around their other commitments!
Nottingham and Nottinghamshire
Derby and Derbyshire
Lincoln and Lincolnshire
Black and Minority Ethnic Communities
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4. What formal permission do I need to give or get?
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Some activities at CLAHRC-NDL are open to all, but others involve high levels of trust and responsibility, and so we need to make sure that the right people are involved. Your CLAHRC-NDL mentor will advise you which, if any, of the following you might need to obtain:
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Registration as a Volunteer
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A Criminal Records Bureau check
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A Research Passport
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A Letter of Access
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An Honorary Contract
Help needed!
The section below on Criminal Records Bureau needs more details. If you can help with this, please contact Peter Bates.
These options are explained in a little more detail below. You can also check out what you might need by following this 'getting permission' flowchart - to use the flowchart simply view it as a slideshow.
Giving Permission
As well as you getting permission to be involved in the activities of the CLAHRC, you may also need to give your permission. For example, if you are photographed or filmed, CLAHRC would need your signed consent to use that photograph or film on its website or in other publicity. See the CLAHRC Photography and Film Consent form.
Registering as a Volunteer
Each NHS Trust has arrangements in place to register volunteers and this may be the best route if your main work is with a particular Trust. If you are mainly involved with CLAHRC rather than an individual Trust then our hosts, Nottinghamshire Healthcare will register you as a volunteer. The arrangements at Nottinghamshire Healthcare NHS Trust are explained in more detail here, and you can obtain an application form here. Registered volunteers are protected by the Trust’s insurance cover and can be issued with a formal identification badge when appropriate. The general rule is that you should register if are involved in anything that is confidential or where you represent the CLAHRC to patients.
Keeping people safe
The Government replaced the Criminal Records Bureau with the Disclosure and Barring Service in December 2012. A useful summary of the impact on volunteers is available here.
Research Passport
The University has an obligation to check that people joining research teams are suitable. To do this, a special bundle of papers is assembled and checked, allowing a document called a ‘Research Passport’ to be issued. The Chief Investigator for the research study you are to be involved with will guide you through the process if you need one to cover your involvement in the study. This normally just applies to community representatives who get involved in data collection or handling. More technical information is available here and here.
Letter of Access
NHS Trusts have a duty to check that people entering their buildings and making connection with patients are suitable. If you are invited to join a study team and your involvement means that you will enter NHS premises, then you may need a ‘Letter of Access’ to give you permission to be there. The Chief Investigator for the research study you are to be involved with will guide you through the process.
Honorary Contract
If your involvement with the research study puts you into a relationship with patients where you might be considered as a member of the treatment team, then you may be issued with an ‘Honorary Contract’. This is usually set at zero hours, so no payment is involved, but formalises the relationship between the NHS and yourself in order to keep everyone safe.
Confidentiality
CLAHRC-NDL staff will keep all personal information confidential so that personal matters are not disclosed to anyone else. The exceptions to this are when you give your permission or when there is an overriding need to prevent crime or serious harm.
Research participants are always briefed about their potential involvement and then asked to sign a document indicating whether they have given informed consent.
If you become involved with a study team as a co-researcher or by attending a meeting about the study you may hear something that should be kept confidential. This might relate to a person or be an idea that belongs to CLAHRC-NDL and should not be shared with other organisations. This expectation to maintain confidentiality is normally kept informal, although a proforma is available here, should a particular team wish to formalise the process.
Particularly sensitive information should be marked ‘confidential’, should not be circulated electronically and a signed register can be taken at meetings where it is shared – but this is likely to be very unusual in an organisation funded through the public purse. Every effort should be taken to maintain proper standards in relation to confidentiality, and breaches should be discussed with the person concerned and action taken as appropriate.
Recognition as an author
Getting involved in research as a member of the public or person who has used services may lead to an opportunity to co-author a publication. Whilst this can involve a lot of work, it can be worthwhile and personally satisfying. However, you need to be aware of your rights and responsibilities. The points below form an introduction.
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Some papers have several authors listed at the beginning of the paper and then a list of contributors at the end of the document who have been described as ‘gift and guest and ghost authors'1. To avoid conflict later, it is best to make sure that everyone is clear before they begin whether and where their name will appear.
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Arrangements vary for press releases, peer-reviewed and non-peer reviewed journals. Individual journals provide guidelines to prospective authors on their website. A peer-reviewed journal will insist that the paper is submitted with the author’s names on a separate sheet, so that the reviewers can consider the paper without being influenced by the reputation of the author. Internationally agreed guidance has been given on how to report patient and public involvement reporting in research papers. You can find it here.
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Journals may require authors to sign a legally binding declaration to say that the material has not been published before and is the original work of the authors.
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The principle of intellectual copyright means that the person or people who create original work have the right to be identified as their creator, control their distribution, object to their distortion or mutilation and obtain economic rewards for their efforts.
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Using another person’s work without acknowledging it as theirs (plagiarism) breaches intellectual copyright. When an item is submitted for publication, the contract transfers some of these rights from the author to the publisher.
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When books and journals are sold or sections photocopied, some of the profit belongs to the author. Collection and distribution of this profit can be administered by ALCS in respect of all books, and for journal articles for a period of three years after publication.
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Universities and their staff are evaluated against the Research Excellence Framework that includes a rating of publications. Journals and individual papers are considered more prestigious by academics if they are referred to frequently in subsequent publications. Specialist websites keep track of which papers are quoted, and perhaps add the opinion of experts to form a 'citation index' (see a medical example and a business studies example), that is used to judge the importance of a journal or an individual paper. Outside the university, quite different journals are influential, and some employers are impressed by evidence of publication, wherever the work appears.
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Some, but not all observers give additional status to the first, second and final name in a list of authors, but the Vancouver Guidelines advise readers to infer nothing from the order of authors, since conventions differ.
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Anyone who is named as an author will normally have made a substantial contribution to the ideas that are presented, been involved in collecting, analysing or interpreting any data that is reported, drafted or revised the text and approved the final version. They will also be confident in their co-author’s contribution and integrity.
1 Carter S (2010) Authorship: Definitions and declarations—A perspective from the BMJ The Write Stuff Vol 19, No 1, p18.
5. What about payments and expenses?
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CLAHRC-NDL values the involvement of members of the public in its activities and aims to demonstrate this in its payment and expenses policy.
The most important aspects of the policy are summarised in the paragraphs below. For more information see the Notts Healthcare Trust payments policy, or alternatively download the CLAHRC claim form.
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CLAHRC-NDL is hosted by Nottinghamshire Healthcare NHS Trust, so follows the arrangements established by the Trust.
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Some payments can affect tax obligations and entitlement to welfare benefits, so you should seek advice if necessary. The amount to be claimed should be discussed and agreed before the involvement begins.
Help needed!
Some of these arrangements are complicated. If you find anything here that is incorrect or you try to use the system and find it is not working, please email Peter Bates.
6. Where can I learn more about Public Involvement?
Click here to open and close this answer, which lists information booklets, training events and links to other organisations.
There are several resources available to help you increase your understanding:
You may also like to refer to the section above called 'What do researchers need to do differently...' (Q2).
Help needed!
If you are interested in giving or receiving training in Public Involvement, please email Peter Bates.
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7. What does this mean?
Click here to open and close this answer, which includes a glossary of terms, jargon buster, guide to acronyms and advice on writing clearly.
Like every other specialist area, health research has its own jargon. In addition to some technical terms, people often refer to organisations and activities by using their initials as an acronym or shorthand term.
Here is a list of technical words and acronyms that are commonly used in CLAHRC-NDL and in health research more generally: Glossary
Help needed!
If you have spotted jargon in CLAHRC-NDL that does not appear on these lists, please email Peter Bates.
See also further advice to help academics and clinicians write in plain English, using everyday words; and to give effective press and radio interviews.
8. What has been published on Public Involvement in Research?
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Here are a number of bibliographies on Public Involvement in research. More recent material may be available that has not been listed here, and you may find interesting aspects of each paper that does not appear in the abstract.
We are grateful to the organisations that have compiled these lists and been willing to share them.
A guide on how to find and read a research paper is available here.
Help needed!
If you can add new entries to the update list, please send them to Peter Bates.
9. What does the government have to say about Public Involvement?
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Introducing the Policy context
UK governments over the past 20 years have had a great deal to say about public involvement in general, and about involvement in health research in particular. This listing of government statements is far from complete, but contains some quotations from government documents. The most recent statements are at the top of the document, with others listed in date order.
Help needed!
If you have any quotations to add to this list or would like to trawl for some, please contact Peter Bates.
10. What are the benefits of Public Involvement in Research?
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Some people are driven by particular values that support involvement, perhaps underlining shared ownership and accountability of public funds, active citizenship or the potential for gaining valuable new insights from people of diverse backgrounds. Others look for evidence of benefit – in better decisions, improved services, targeted communication or more relevant research.
Public Involvement is considered to deliver benefits in the following four areas – research, service improvement, communication and service development.
You can find more details below:
Help needed!
This page gives a short list of the areas that are expected to benefit from the involvement of patients and the public.
If you would like to review one or more of the academic papers that have reported research on the topic, and provide a summary of the findings that can be added to this page, please contact Peter Bates.
Research can be better
Research can be of higher quality, as the design and methods can be tested by people from a wide variety of perspectives –the public help to ensure that the right questions are asked in the right way.
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Research topics and processes can be selected which are more relevant to the public’s perception of need and priority and so would be more acceptable to the public.
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Participants in clinical trials may be more likely to engage and stay engaged if they receive good quality, relevant information and stay involved in the research process.
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Researchers may be more likely to obtain funding if the public are involved.
Service improvement can be faster
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Involving people from the beginning can keep the research work focused on the impact on patient care and potential for service improvement.
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When commissioners and managers have to explain their plans and their actions to the public, the quality, pace and delivery of their planning can improve, along with the effective use of limited resources.
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Services can be held to account for their implementation of the improvements if the public understand what should be going on. In addition, public involvement in quality monitoring can check that so-called improvements actually deliver benefits.
Communication can be stronger
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Messages reach audiences best when those audiences have been listened to first.
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Messages are presented in a more appropriate format for diverse audiences and people without academic or clinical skills, and this helps the professionals to focus on the main messages too.
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Dissemination can be more effective if the findings are disseminated by the public working alongside researchers and clinicians, especially where these presenters focus on the key messages and explain things in an accessible manner.
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A wider audience can be reached if a variety of presenters are engaged in taking the messages out.
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Effective listening to the public can provide an early alert about anything that might be going wrong.
Personal Development can be more powerful
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It can empower members of the public, helping them get what they want and helping them to feel valued, potentially reducing Exchequer costs in the long run through improvements in physical and mental health, social capital and self-care.
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Researchers and clinical staff can learn new skills in involving people, which will enhance their effectiveness and strengthen their CV.
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It helps to create a personal and organisational culture of candour, accountability and local ownership of local services.
Some of the evidence for these claims can be found here.
11. What is the CLAHRC-NDL approach to Public Involvement?
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The statements here are listed in date order, with the most recent at the top.
April 2012. How CLAHRC-NDL is responding to the Patient and Public Involvement agenda.
March 2012. The CLAHRC Board agreed to (1) place Board minutes on the website; (2) pursue the goal of including PPI reps on recruitment and selection panels for CLAHRC-NDL jobs. Considerable work may be needed to amend the recruitment procedure.
January 2012. Complaints mechanism established.
October 2011. A Strategy and action plan drafted to strengthen involvement in the period 2011-13.
October 2011. Peter Bates contracted to work two days a week for CLAHRC-NDL as Patient and Public Involvement lead until September 2012.
September 2011. The Board welcomed the Stocktake report on Patient and Public Involvement and accepted all of its recommendations.
July 2011. CLAHRC-NDL Senior Leadership Team received the Stocktake report and approved all recommendations for approval by the Board.
May and June 2011. Half-way through the CLAHRCs five year programme, a Stocktake was commissioned to check how CLAHRC-NDL was engaging with the public.
2009. At the outset, every study proposal submitted to CLAHRC-NDL had to be approved by a team that included service users and carers – the Populos Panel offered rigorous and challenging advice to study applicants.
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